What to do if the WhatsApp button doesn't open or your reservation hold expires.
If clicking 'Open WhatsApp' does not launch the app, copy the seller's displayed phone number manually and start a chat in WhatsApp using their phone number.
If your 12-hour or 24-hour hold expires before you could send payment proof, return to the product page. If still in stock, place a new reservation.
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Understanding the reservation system: how Fan HQ locks your item and opens a direct WhatsApp channel with the seller.
Payment coordination guidelines for bank transfers and cash on delivery. Why Fan HQ does not collect card payments.
