🚀Getting StartedUpdated: October 2026

Signing In and Password Recovery

How to access your existing account and securely reset your password if forgotten.

Step-by-Step Instructions (3 Steps)

Visit fanhq.lk/login and enter your email address and password, or click 'Continue with Google'.

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Expected Outcome: You are redirected to your account dashboard or the page you were previously browsing.

If you cannot recall your password, click 'Forgot password?' on the login screen, enter your email, and click 'Send Reset Link'.

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Expected Outcome: A secure one-time password reset link is delivered to your registered email address within seconds.

Open the link from your email and enter a new password meeting the 8-character requirement.

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Expected Outcome: Your password is saved and you are immediately authenticated.

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•For security, the password reset form does not disclose whether an email address exists in the database.
•Reset links can only be used once. If you click the link multiple times, request a new link.

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Registering an account on Fan HQ to save favorite items, track orders, and apply to open a seller storefront.

Protect your account with Time-based One-Time Passwords (TOTP). Mandatory for seller and admin portals.